How does Service 1st Benefits support my business during open enrollment?

We personally manage the entire open enrollment process — from educating employees to handling enrollment forms and answering plan questions. Our goal is to make open enrollment smooth and stress-free for everyone.

Can employees contact you directly for help?

Yes. Employees can reach out to us anytime for questions about claims, coverage, ID cards, or plan details. We act as your team’s benefits partner, not just your broker.

What size businesses do you work with?

We specialize in serving small and medium-sized businesses, typically ranging from 1–200 employees. If you’re growing or planning to expand, we help scale your benefits as your team grows.

Do you handle communication with insurance carriers for us?

Absolutely. We take care of claims issues, employee changes, renewals, and any carrier communication so you don’t have to spend hours on hold.

Do you offer voluntary or supplemental benefits?

Yes. We can provide optional add-ons like disability, accident, or critical illness insurance to enhance your benefits package at little or no cost to the employer.

What types of group benefits do you offer?

We provide comprehensive group health, dental, vision, and life insurance options for small and medium-sized businesses. We help you compare plans, handle enrollment, and manage carrier communication.

What information do you need to provide a quote?

We typically need: Number of employees Basic employee census (age, gender, ZIP code) Current plan (if applicable) Desired benefits or coverage goals We keep the process as simple as possible.

Do you charge fees for your services?

No. Our services — including plan comparison, open enrollment, and year-round support — are provided at no additional cost to your business.

Why Employers Are Adding Voluntary Benefits to Their Group Plans

Charlie Hopgood
Jan 9
1 min read

Updated: Jan 22

As healthcare costs continue to rise, employers are looking for ways to enhance their benefits offerings without increasing expenses. One solution gaining popularity is voluntary benefits.

Voluntary benefits allow employees to choose additional coverage while keeping employer costs under control.

What Are Voluntary Benefits?

Voluntary benefits are optional insurance products employees can elect and typically pay for themselves through payroll deductions.

Common voluntary benefits include:

Supplemental life insurance
Accident insurance
Critical illness coverage
Disability insurance

Why Voluntary Benefits Are Growing in Popularity

Employers value voluntary benefits because they:

Increase perceived value of benefits packages
Improve employee satisfaction
Offer customization for diverse employee needs
Require little to no employer contribution

Benefits Employees Appreciate Most

Employees appreciate benefits that help protect their income and families, especially unexpected events.

Popular employee-chosen benefits include:

Additional life insurance coverage
Accident coverage for unexpected injuries
Critical illness plans for financial peace of mind

Cost Advantages for Employers

Voluntary benefits:

Do not significantly increase employer costs
Are easy to add during open enrollment
Complement existing health, dental, and vision plans

How to Introduce Voluntary Benefits Successfully

Success depends on education and communication. Employees are more likely to enroll when benefits are explained clearly and questions are answered.

This is where a benefits agency adds real value.

👉 Interested in adding voluntary benefits to your group plan?

Schedule a free consultation with Service 1st Benefits today.