How does Service 1st Benefits support my business during open enrollment?

We personally manage the entire open enrollment process — from educating employees to handling enrollment forms and answering plan questions. Our goal is to make open enrollment smooth and stress-free for everyone.

Can employees contact you directly for help?

Yes. Employees can reach out to us anytime for questions about claims, coverage, ID cards, or plan details. We act as your team’s benefits partner, not just your broker.

What size businesses do you work with?

We specialize in serving small and medium-sized businesses, typically ranging from 1–200 employees. If you’re growing or planning to expand, we help scale your benefits as your team grows.

Do you handle communication with insurance carriers for us?

Absolutely. We take care of claims issues, employee changes, renewals, and any carrier communication so you don’t have to spend hours on hold.

Do you offer voluntary or supplemental benefits?

Yes. We can provide optional add-ons like disability, accident, or critical illness insurance to enhance your benefits package at little or no cost to the employer.

What types of group benefits do you offer?

We provide comprehensive group health, dental, vision, and life insurance options for small and medium-sized businesses. We help you compare plans, handle enrollment, and manage carrier communication.

What information do you need to provide a quote?

We typically need: Number of employees Basic employee census (age, gender, ZIP code) Current plan (if applicable) Desired benefits or coverage goals We keep the process as simple as possible.

Do you charge fees for your services?

No. Our services — including plan comparison, open enrollment, and year-round support — are provided at no additional cost to your business.

How to Build a Group Benefits Package Employees Actually Want

Charlie Hopgood

Jan 5

1 min read

Updated: Jan 22

Attracting and retaining quality employees has become more challenging than ever. One of the most effective ways to stand out as an employer is by offering a strong group benefits package that meets employee needs without overwhelming your budget.

Here’s how to build a benefits package your employees will value — and your business can sustain.

What Employees Value Most in Benefits

Today’s employees prioritize:

Comprehensive health insurance
Affordable dental and vision coverage
Financial protection through life insurance
Easy access to information and support

A benefits package that addresses both health and financial security goes a long way in improving satisfaction and loyalty.

Balancing Cost and Coverage

You don’t need to offer everything at once. Start with core benefits and expand strategically.

Core Benefits to Include

Group health insurance
Dental and vision plans
Basic life insurance

These foundational benefits provide the most value and are often expected by employees.

Voluntary Benefits That Add Value

Voluntary benefits allow employees to opt into additional coverage at little or no cost to the employer, such as:

Supplemental life insurance
Disability insurance
Accident or critical illness plans

Communicating Benefits Clearly

Even the best benefits won’t matter if employees don’t understand them. Clear communication during onboarding and open enrollment is essential.

Ready to build a benefits package your employees will appreciate?

👉 Schedule a free benefits consultation today.