How does Service 1st Benefits support my business during open enrollment?

We personally manage the entire open enrollment process — from educating employees to handling enrollment forms and answering plan questions. Our goal is to make open enrollment smooth and stress-free for everyone.

Can employees contact you directly for help?

Yes. Employees can reach out to us anytime for questions about claims, coverage, ID cards, or plan details. We act as your team’s benefits partner, not just your broker.

What size businesses do you work with?

We specialize in serving small and medium-sized businesses, typically ranging from 1–200 employees. If you’re growing or planning to expand, we help scale your benefits as your team grows.

Do you handle communication with insurance carriers for us?

Absolutely. We take care of claims issues, employee changes, renewals, and any carrier communication so you don’t have to spend hours on hold.

Do you offer voluntary or supplemental benefits?

Yes. We can provide optional add-ons like disability, accident, or critical illness insurance to enhance your benefits package at little or no cost to the employer.

What types of group benefits do you offer?

We provide comprehensive group health, dental, vision, and life insurance options for small and medium-sized businesses. We help you compare plans, handle enrollment, and manage carrier communication.

What information do you need to provide a quote?

We typically need: Number of employees Basic employee census (age, gender, ZIP code) Current plan (if applicable) Desired benefits or coverage goals We keep the process as simple as possible.

Do you charge fees for your services?

No. Our services — including plan comparison, open enrollment, and year-round support — are provided at no additional cost to your business.

How Better Employee Benefits Reduce Turnover in Small Businesses

Charlie Hopgood
Jan 22
1 min read

Employee turnover is one of the most expensive problems small businesses face—and benefits play a larger role than many employers realize.

The Real Cost of Turnover

Replacing an employee can cost:

Recruiting and hiring expenses
Training time
Lost productivity
Lower team morale

Even one departure can disrupt operations.

Benefits Employees Value Most

Today’s employees prioritize:

Affordable health insurance
Financial protection
Stability and support

Offering benefits shows employees you’re invested in their future.

Core vs. Voluntary Benefits

A balanced benefits package includes:

Core health coverage
Optional benefits employees can choose based on their needs

This approach keeps costs manageable while increasing satisfaction.

How Service 1st Benefits Helps Retain Talent

We help employers design benefits packages that:

Fit their budget
Align with employee needs
Support long-term retention

👉 Keep your best employees longer—talk to us today.